Archive for the ‘Subject Lines’ Category

9 ways to add more value to your newsletter

Wednesday, April 15th, 2009

During the past decades, companies have relied on traditional advertising like radio catchy jingles, TV commercials, Press advertising, telemarketing, etc. The technique is to interrupt the radio listener, tv viewer, newspaper reader, with an attention grabbing ad to convince him to buy our product.

However, the consumer is getting immune to this traditional advertising, just completely ignoring the ads or blocking them with technologies like TiVo or DVR. Every day gets tougher to get the consumer’s attention, and the best way is adding value to the message.

The value – attention axiom works perfectly in email marketing. To build a solid permission –based subscribers list you must provide value, either by producing great content or through big discounts or offers in products that the subscribers are really interested in.

It is this perfect combination of value+permission what makes email marketing get great conversion rates and be a way to strengthen the relationship with your subscribers, getting your casual clients into loyal clients and loyal clients into evangelizers of your products.

Once the importance of value+permission is clear, here you have some tips on how to add more value to your newsletters:

1. Establish the right expectations

The subscription process is the first step of your strategy to get news subscribers. It is very important that you set at this point the right expectations about the content that the subscriber is going to get and the value that it contains for the reader. Also provide links to past issues of your newsletter so that subscribers can see exactly what to expect.

2. Have a Personality

The fact that you are producing a corporate newsletter doesn’t mean it can’t have a personality. You want the reader to feel that there is a real person on the other end of the newsletter. Establish someone as the editorial face and allow him to give it a more informal language, so that he gets closer to your subscribers.

3. Tricks, Tips and Best Practices

B2B newsletter readers love tips. No matter what profession, workers are always interested in receiving practical ideas and best practices that they can really use.

4. Statistics and Benchmarking

Your subscribers want to know how they are doing compared with other companies in their market. Providing Benchmarking information and industry statistics will keep your subscribers attention.

5. FAQ / Ask the expert

Articles devoted to answer questions are a great way to generate the interest of your subscribers and to establish yourself and your company as an expert in your field.

6. Case of study

Readers never get tired of practical examples of success stories and strategies, and they always want more and more.

7. Use your Click-Through Rate (CTR) data

Monitoring which articles are giving you the most click help you to refine your topics and write more about the most interesting for your subscribers.

8. Use surveys

Send surveys a few times a year asking directly to your subscribers which content they prefer.

9. Partners, clients and experts

Solicit articles from your clients, partners and industry experts.

How to improve your subject lines for email marketing campaigns

Thursday, April 2nd, 2009

Everyday you receive a lot of emails that we don’t care about or even that are spam. That is the reason why you usually don’t read every email you get, and the reason why you delete most of them without even open them or you mark them as spam. The only information you have to decide it, are the sender and the subject line, which shows us the importance of these two elements in the success of an email marketing campaign.

Your subscribers will look at the “Form” field when they receive the campaign or newsletter to be sure they recognize the sender name or email address, and only if they recognize it they open the email. That is why I recommend you to use the name of the company as the sender of the campaign, or a very well known person in the company, whose name will be recognizable by all of your subscribers.

I think that a good strategy to write the subject line of your campaign or newsletter is keeping one part consistent in every email and  a variable part that changes every campaign. This way your subscribers will recognize your newsletter, and at the same time get a little taste of what they will find in the content.

Here you have some examples of bad subject lines:

  • This is the permission based Email Marketing Monthly Newsletter for May, 1 2009 by Pixelnews

This subject line is very long. My recommendation is to keep the subject line between 20 and 50 characters. This one above has 80 characters and most of the email clients will cut it off and the chances of getting blocked as spam by the filters are higher.

  • (COMPANY NAME)’S NEWSLETTER FOR MAY 2009

In this case the subject is in all caps, which increases the chances of getting blocked as spam by the filters.

  • Cooking tips

This subject gives too little information about the content

  • Special offer – save 80$ buying now!!!

This subject line contains both exclamation points and a dollar sign ($), which also increases the chances of been blocked as Spam. If the message gets through, it is also very probable that the subscriber consider it as Spam anyways.

Here you have a revised version of the subject lines analyzed before:

  • Permission based Email Marketing Newsletter for May
  • (Company Name)’s Newsletter for May 2009
  • Monthly cooking tips – How to bake the best Brownie
  • Special offer – 20% off today